Lancashire County Council - Safer Travel Unit
The Safer Travel Unit has been established to reduce anti-social behaviour and crime on the bus network, so that people can travel easily and safely. Innovative partnership working has seen reported incidents reduce by 33% since 2004.
Vision Statement
'By working with its partners, the Safer Travel Unit aims to provide a public transport system that is safe and effective for all passengers, the community and the staff which provide the service.'
Securing a Safer Bus Network - Jan 2008
A seminar was held on Friday 18th January 2008 at the Red Rose Hub, Preston. Around 60 delegates heard from the Police, Safer Travel Unit and Lancashire County Council's Safeguarding Team on how they can support a safer bus network by close partnership working. Important issues such as incident reporting, educating young people, child protection and bus driver training were debated in a vibrant and lively environment.
Gateway Checks - Watch the Video and See Them in Action!
Why do we undertake Gateway Check operations with the Police?
The checks aim to deter and detect crime, vandalism, graffiti and anti-social behaviour on our buses and have made significant improvements to the safety and security of the bus network. In the last year over 18,000 people have witnessed these checks.
When anti-social or criminal behaviour on buses is reported to the Police and the Safer Travel Unit, we have a duty to work together to resolve the problems being caused. Remember, things such as causing damage, smoking, swearing, shouting, fighting, playing loud music and banging on windows - things that make responsible passengers feel unsafe - will not be tolerated. If it's happening on your bus please report it on 0845 053 0040.
Incident Reporting Hotline - 0845 053 0040
What should I report?
You can report anti-social behaviour on buses, at bus stops and bus stations. You should report anything that you find unacceptable, particularly if it spoils, or disrupts, your journey.- Mon to Fri 08:00 to 18:00
- Friendly Operators
- Local Call Rate Number
Simple Rules to Travel Easily and Safely
Eight Steps to a Safer Journey
It is vitally important that safety rules are observed when using buses. Please help us to reduce accidents by taking these simple steps.
- Queue sensibly, keep well away from the kerb and give a clear signal so that the bus driver knows to stop
- Pay your fare and try to have the correct change. Keep your ticket for the whole duration of your journey, you may need to present it for inspection
- If you use a bus pass when travelling it must always be presented to the bus driver - allow time for it to be examined
- Take your seat, placing any bags in the luggage compartment, under your seat or on your knees. Never place bags on seats
- Enjoy your journey - buses are a great place to socialise with friends. Respect others at all times and never distract your driver
- When leaving the bus take the time to thank your bus driver, they perform a vitally important role within the community
- Let the bus depart before crossing the road and follow the Green Cross Code
- DO NOT text or use your mobile phone when crossing roads. Remove any ear accessories for iPods or other mobile devices - CONCENTRATE